Last updated: January 2024
Our Commitment to GDPR
Alderhelm is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take the protection of your personal data seriously and process it lawfully, fairly, and transparently.
Data Controller
For the purposes of data protection legislation, the data controller is:
Alderhelm
47 Ecclesall Road South
Sheffield, S11 9PL
United Kingdom
Email: [email protected]
Legal Basis for Processing
We process personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate Interest: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests
- Legal Obligation: Where processing is necessary to comply with a legal obligation
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected.
Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this period by a further two months, but we will inform you of any extension within one month of receiving your request.
Data Security
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Regular testing and evaluation of security measures
- Staff training on data protection
- Access controls to limit who can access personal data
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
International Data Transfers
We do not routinely transfer personal data outside the UK or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purpose of processing. When personal data is no longer required, it will be securely deleted or anonymised.
Complaints
If you are not satisfied with how we handle your personal data or your data protection rights, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Website: ico.org.uk
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.